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Terms and Conditions

You are welcome to place your order online or speak to us directly on 01723 321 111. We are more than happy to offer any advice and guidance wherever we can and our primary goal is to make sure that you are totally happy with your purchase. If you do decide to place your order online, we will call you within 2 business days to confim the delivery of your order. For all orders (apart from individual plaster ceiling rose orders) no delivery will be attempted without first speaking to you.

If you would like to view any decorative plaster mouldings beforehand you are welcome to view them at one of our locations in Scarborough, North Yorkshire or please contact us as we may have a representative in your area. Please call in advance so that we can make sure that someone is available to see you.

We can provide you with an indication of the delivery date in advance, this will only be an approximate date based on current workloads.

Delivery time will be subject to the plaster product you order. We carry a small stock of most items, but as a general rule - British made plaster coving is made to order and we aim for delivery to be within 10 days of placing your order but please be aware that this does fluctuate according to demand. Imported decorative plaster mouldings and all sales items are in stock and are normally dispatched within 4 business days of confirmed payment.

As decorative plaster mouldings are very fragile items, we will ship them using our own delivery service. Your order will be delivered on a medium sized vehicle. If you have any access restrictions at your property please notify us in advance as failed deliveries are subject to a redelivery charge.

Please ensure that you have arranged for enough people to be available to carry the products into your property.
If you are in any doubt please contact us.

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